Why is Yelp hiding all of the Good Reviews and only showing the Bad Reviews?
This was submitted by a Consumer who would like to remain anonymous.
I have read many articles online about Yelp and how they filter out or hide good reviews for businesses that don’t advertise with them in fact I think I might be a victim. When I first started Yelping I was very impressed with the web sites functionality and the fact that I could voice my opinion about my experience at a restaurant or any other place that offers services or goods, and I was excited to get my business listed on Yelp. But then the phones calls started coming in asking if I would be interested in advertising with Yelp to increase my businesses exposure and to get more customers, but I politely declined the offer. But then for almost a month I was getting calls from Yelp almost daily from different reps who were very pushy and aggressive. I even asked the Yelp sales rep if they could note that I had received numerous phone calls and each time they would say that they would make a note, but sure enough the next day Yelp was calling me back offering their advertising program again. This lasted for about a month and then all of a sudden they stopped calling me I was so relieved that I was finally being left alone. Then a few months past and I noticed I had got a bad review from a person who clearly created their Yelp account simply to bash my company. I felt that it was a competitor company trying to bash our good reputation, so I tried to resolve the issue with the person who was not even using a real name and would not respond to me. Then I received a good review from a happy customer and Yelp filtered it out of view under their filtered section, so I tried to contact Yelp and they said that they have a system set up to stop possible fake reviews by Yelpers who are not very active or basically have no credibility, but this made no sense because this person who wrote the good review had written about 10 other reviews and was displaying their real name and even a photo as opposed to the negative review with the fake name no photo and no other reviews other than the one that was written for my company. Needless to say that the filtering system is flawed. So after getting very irritated with this situation and clearly Yelp was not willing to help me to resolve this issue, because when I did call the girl that answered the phone was a sales rep and she was basically laughing at my situation and was very rude. I finally decide to just let it go, but then again another bad review shows up and it’s from a Yelper with a fake name no photo and no other reviews again. Why are the negative reviews allowed to show but the good review was being hidden and then it hit me maybe they are doing this because I declined to advertise so I started to research and I found that a lot of people out there had been experiencing the same issues I was and many people are calling Yelp extortionist, scammers and other nasty names. Now at this point I am completely at a loss and I am now getting calls from potential customers saying that they read the negative reviews on Yelp and they are afraid to use our services, so we started asking people to give us a try and if you they had a good outcome please share their experience on Yelp, and if their outcome was negative please feel free to share that as well. Well we end up getting a few good reviews and again they were all being filtered so within a few months we had accumulated 9 Good Reviews all hidden under the filtered section and still 2 negative reviews from obviously bogus Yelp profiles, so at this point I decide to clear everything I had written in the about us section on our Yelp Business page. I removed all of our photos and completely stripped our Yelp business profile as to lower the search engine rankings and to not attract as much attention like it did before, and within a month our hits dropped by half which was a good thing since Yelp would only display the negative lies written by our competitor companies. Now since our Yelp business page hits have dropped tremendously Yelp has decided to remove the 2 bad reviews and has allow a few good ones to show, so the moral of this story is if you are not happy with Yelp then do not use their service and try to avoid giving them any exposure online by writing good content on your business profile. If you are not happy with your Yelp business page try stripping all of the content and photos from your business page remove any links you may have created to promote your Yelp business page and help to lower their power as online extortionist’s. Remember that Yelp is built by the people who use it, so if we can spread the truth about Yelp then we can minimize the future damage. This company has potential to be great if they could give business owners a way to clean up their reputation especially when the reviews are fake or done by someone who is clearly being shady. Yelp also needs to add a call center for issues like this because the only people you can call at Yelp are the sales reps and any issues you have are handled through email that never get answered or at least in my case. Yelp needs to help the business owners so that they will want to advertise not allow people to bash the businesses, because eventually they are gonna have a site filled with bad reviews and unhappy business owners and if Im not mistaken that’s how yelp makes their money.
I hope this all makes sense I wrote it fast and did not have time to do revisions sorry for any typos or grammatical errors.
If you feel that you have been a victim of Yelp or if you disagree and think that Yelp is Awesome then post your replies below.
Logitech Wireless Solar Keyboard K760
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Say good bye to battery hassles, this wireless keyboard is powered by any light low light and lamp light, indoors and out. Fully charged, it works for at least three months even in total darkness.
I purchased the Logitech Wireless Solar Keyboard K760 from Best Buy around September 2012 and I have nothing but good things to say about it. I love the fact that I do not have to worry about batteries because it runs off of the light in my office. I also love the fact that I can use it between three of my devices by simply hitting the the quick switch keys. I am able to use it on my iMac, ipad and iPhone by with a simple click of a button. I would highly recommend the Logitech Wireless Solar Keyboard K760 to anyone looking for a keyboard that will no longer need batteries and the ability to use it between multiple Apple devices.
I would love to here your thoughts on the Logitech Wireless Solar Keyboard K760
Home Prices are on the Rise contact your Local Real Estate Agent
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Get Your Free Annual Credit Report
Did you know that you can get your credit report from all three credit reporting agencies for FREE? Thats right if your thinking about getting your credit report you dont have to waste your hard earned money on websites that claim to be free, but actually charge a fee for your to obtain your credit report. FreeCreditReport.com is a company that claims you can get a free credit report, but that is not the case they charge monthly fees and additional charges for you to obtain and protect your credit. If your like me and you just want to check on your credit reports once a year or so just to make sure everything is on the up and up then Annual Credit Report is the site for you its FREE and easy to use they grant you access to all three credit reporting agencies and allow you to download your full credit report and save it to your computer as a PDF or print it out on your home printer.
Below is some information I pulled from the Annual Credit Report web site:
This central site allows you to request a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion.
AnnualCreditReport.com is the official site to help consumers to obtain their free credit report.
We guard your privacy.
Please be aware of how you arrived at this site. To ensure that you are visiting the legitimate site, type https://www.annualcreditreport.com directly into the address bar on your browser. You will never receive an email directly from the Annual Credit Report Request Service.
For further information please read the Security Policy.
Another BIG Disappointment from Magic Jack
Beware of Magic Jack and their shady practices and horrible customer service. Magic Jack has canceled my account for non use and I still had time left that I paid for how can they get away with this?
Magic Jack disappoints once again, well today I found out that a number I had purchased through Magic Jack was deactivated and I had no idea why because I had paid for the service and had about 6 months left, so I contacted Magic Jack through the online chat which is the only way to communicate with this company I have included the chat log below. I use this number for a business I own and never plug it in but rather have the number forwarded to my cell phone and I guess because I have not plugged in my magic for a while they decided to deactivate my number. I do not understand how they an get away with this because I paid for the service and whether or not I use it is completely up to me. My only option was to reactivate a new number and pay for an additional year, so I am writing this to inform other Magic Jack users out there that if you do not use your Magic Jack for a undetermined amount of time that you can lose your number so beware of this companies shady tactics to steal your money. Keep in mind the number I lost was being used, but it was a forwarded number to my cell phone, so now it is gone forever because Magic Jack decided I was not using it or did not need it anymore, which was not the case.
And to think I was going to buy stock in this company, if they keep up these shady practices they will not be around much longer.
HERE IS A COPY OF THE CONVERSATION VIA THE MAGIC JACK ONLINE CHAT. 06/21/2012
Please wait for a site operator to respond.
You are now chatting with ‘Jacqueline’
Your Issue ID for this chat is LTK###########
Jacqueline: Hello, how may I help you?
ME: I just realized that my magic jack line is no longer working and I can not get in to my account to pay for additional years
Jacqueline: Do you have your magicJack with you right now
Jacqueline: Please plug the magicJack in to your computer. Login, and follow the steps to reactivate your service.
ME: it says my email was not found
Jacqueline: One moment please…
ME: wait i just got it
ME: do i choose the renewal option
ME: it is asking me to pick a new number how do i renew the number I had?
Jacqueline: Yes, pelase.
Jacqueline: You may need to pick a new number since your old phone number has already been deactivated.
ME: I need the old number I do not want a new number
ME: how can I reactivate the old number?
Jacqueline: One moment please…
ME: thank you
Jacqueline: Thank you for waiting.
ME: no problem
Jacqueline: Do you see any options on the dial pad. To keep your existing phone number?
Jacqueline: Please try to check.
ME: I have been looking and see no option to renew my number 714-512-####
Jacqueline: I see. Then you may need to choose another phone number. Since your old phone number is no longer available.
ME: I never even received a renewal request?
Jacqueline: It is because your magicjack has been unplugged for sometime and has been deactivated.
Jacqueline: Is there anything else I may help you with today?
Jacqueline: I have not heard from you in a while. Do you wish to continue this chat session?
Jacqueline: Since I have not heard from you for some time, I am going to close this chat. If you need any help in the future, please do not hesitate to chat with us again. Good bye
Jacqueline: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click here and answer the one question. Thanks again!
Since we haven’t heard from you, we must release this chat. Please click here should you need further assistance: www.magicJack.com/techchat
You are not currently in a chat session.
End of Chat Session
Live it with Charter rewards Program What a JOKE!
Ok so I really like my internet speed from Charter, but they have this ridiculous program called Live it with Charter where you earn points to buy things at exclusive prices, so I decided to check it out. I decided to take a few minutes to see if it was even worth my time and within minutes I realized that it is a big waste of my time. I first went to the choose rewards section and clicked on the Charter store, and the items are so ridiculous I literally LOL’ed they have awesome items like 2 way splitters, and cables; WOW thats really cool. Then I checked out their their Bid for it section and there was nothing available to bid on. So the last thing I checked, and this is the real kicker. I check out the Live it Outlet (WHAT A JOKE) here is what it says on this page: “Turn your points into discounts! At the Live It Outlet ™ you can use your points for big savings off retail on select products throughout the year. These are exclusive discounts available only to Live It with Charter ™ members. New products are featured every month, so act fast and check back often to find items like electronics, jewelry, cookware and more. Every item includes free shipping!” WOW what a joke I was actually looking at getting a Radio Flyer My 1st Scooter for my daughter which would have cost me $67.04 + 268 Live It points, yeah you can redeem point and then pay a higher price for the item of your choosing, so I did a quick google search and found the same item at Target.com the Radio Flyer My 1st Scooter for only $33.79 which is half the price that Charter was offering it to their exclusive members, and guess what I didn’t even need to earn reward points to buy it from Target. I am seriously shaking my head right now at Charter, shame on you Charter for trying to take advantage of your customers, so for you customers out there who decide to use the Live it with Charter program for your so called exclusive deals I hope you actually save some money, but I strongly suggest that you do a quick search online to make sure you are not being taken advantage of by this AWESOME REWARDS PROGRAM.
The last thing I would like to say about the Live it with Charter Program is thanks for giving me a good laugh and something to write about. LMFAO
Here are some snap shots I took to show you the price of the Radio Flier price difference on the Live it with Charter web site and Target.
The First Image is the Exclusive deal from the Live it with Charter Program.
This is the price I found on Targets web site. 1/2 the price and its not even an exclusive deal. LOL