Monthly Archives: June 2012

Free Annual Credit Report

Get Your Free Annual Credit Report

FREE Credit ReportDid you know that you can get your credit report from all three credit reporting agencies for FREE? Thats right if your thinking about getting your credit report you dont have to waste your hard earned money on websites that claim to be free, but actually charge a fee for your to obtain your credit report. FreeCreditReport.com is a company that claims you can get a free credit report, but that is not the case they charge monthly fees and additional charges for you to obtain and protect your credit. If your like me and you just want to check on your credit reports once a year or so just to make sure everything is on the up and up then Annual Credit Report is the site for you its FREE and easy to use they grant you access to all three credit reporting agencies and allow you to download your full credit report and save it to your computer as a PDF or print it out on your home printer.

Below is some information I pulled from the Annual Credit Report web site:

This central site allows you to request a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion.

AnnualCreditReport.com is the official site to help consumers to obtain their free credit report.

We guard your privacy.

Please be aware of how you arrived at this site. To ensure that you are visiting the legitimate site, type https://www.annualcreditreport.com directly into the address bar on your browser. You will never receive an email directly from the Annual Credit Report Request Service.

For further information please read the Security Policy.

Get Your Free Annual Credit Report

Magic Jack Closed My Account

Another BIG Disappointment from Magic Jack

Beware of Magic Jack and their shady practices and horrible customer service. Magic Jack has canceled my account for non use and I still had time left that I paid for how can they get away with this?

Magic Jack disappoints once again, well today I found out that a number I had purchased through Magic Jack was deactivated and I had no idea why because I had paid for the service and had about 6 months left, so I contacted Magic Jack through the online chat which is the only way to communicate with this company I have included the chat log below. I use this number for a business I own and never plug it in but rather have the number forwarded to my cell phone and I guess because I have not plugged in my magic for a while they decided to deactivate my number. I do not understand how they an get away with this because I paid for the service and whether or not I use it is completely up to me. My only option was to reactivate a new number and pay for an additional year, so I am writing this to inform other Magic Jack users out there that if you do not use your Magic Jack for a undetermined amount of time that you can lose your number so beware of this companies shady tactics to steal your money. Keep in mind the number I lost was being used, but it was a forwarded number to my cell phone, so now it is gone forever because Magic Jack decided I was not using it or did not need it anymore, which was not the case.

And to think I was going to buy stock in this company, if they keep up these shady practices they will not be around much longer.

HERE IS A COPY OF THE CONVERSATION VIA THE MAGIC JACK ONLINE CHAT. 06/21/2012

Please wait for a site operator to respond.

You are now chatting with ‘Jacqueline’

Your Issue ID for this chat is LTK###########

Jacqueline: Hello, how may I help you?

ME: I just realized that my magic jack line is no longer working and I can not get in to my account to pay for additional years

Jacqueline: Do you have your magicJack with you right now

ME: yes

Jacqueline: Please plug the magicJack in to your computer. Login, and follow the steps to reactivate your service.

ME: it says my email was not found

Jacqueline: One moment please…

ME: wait i just got it

ME: do i choose the renewal option

ME: it is asking me to pick a new number how do i renew the number I had?

Jacqueline: Yes, pelase.

Jacqueline: You may need to pick a new number since your old phone number has already been deactivated.

ME: I need the old number I do not want a new number

ME: how can I reactivate the old number?

Jacqueline: One moment please…

ME: thank you

Jacqueline: Thank you for waiting.

ME: no problem

Jacqueline: Do you see any options on the dial pad. To keep your existing phone number?

ME: no

Jacqueline: Please try to check.

ME: I have been looking and see no option to renew my number 714-512-####

Jacqueline: I see. Then you may need to choose another phone number. Since your old phone number is no longer available.

ME: I never even received a renewal request?

Jacqueline: It is because your magicjack has been unplugged for sometime and has been deactivated.

Jacqueline: Is there anything else I may help you with today?

Jacqueline: I have not heard from you in a while. Do you wish to continue this chat session?

Jacqueline: Since I have not heard from you for some time, I am going to close this chat.  If you need any help in the future, please do not hesitate to chat with us again. Good bye

Jacqueline: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click here and answer the one question. Thanks again!

Since we haven’t heard from you, we must release this chat. Please click here should you need further assistance: www.magicJack.com/techchat

You are not currently in a chat session.

End of Chat Session