Logitech MX Revolution Mouse for Mac

Logitech® Performance Mouse MX™

The mouse without limits

Logitech.com

7 Responses to Logitech MX Revolution Mouse for Mac

  • ampitupmedia says:

    I highly recommend Logitech, because they stand behind their products and the warranties are outstanding.

    I am getting the new Logitech Performance mouse through a warranty exchange for my broken Logitech MX Revolution mouse.

    Logitech MX Revolution
    I have the Logitech MX Revolution Mouse for Mac, and recently I wrote an article about how it started acting really strange for the last few months it would do a double click when I would click the left click once, also when I tried to highlight text it would not work properly and would highlight text I did not want to highlight.

    The Good NEWS Logitech has an awesome Warranty Exchange

    I have good news I was looking online at different mice, because I was getting frustrated with the performance of my Logitech MX Revolution and found an article someone posted that stated the MX Revolution had a five year warranty. I decided to go to the Logitech web site and do some research so I found out that the MX Revolution actually has a three year warrant and guess what, I purchased my mouse sometime in June 2008, so this means I am still under warranty, so I called Logitech and explained what my mouse had been doing and the customer service rep Scott told me that this was not a problem and they would send me a replacement mouse, because I was still under warranty. And it gets even sweeter since they do not have the MX Revolution in stock any more they are going to send me the new Logitech Performance mouse MX which is the new version of the MX Revolution.

    I will write a review about the Performance Mouse MX once I receive it.

    The Warranty Exchange Process

    The process was easy all I had to do was show proof of purchase via email and they will send me the replacement mouse and then I will return the broken MX Revolution. If you do not have your proof of purchase Logitech will still do the warranty exchange, but you will have to send them your mouse first then they will send you the new replacement mouse.

    This will be my new Logitech mouse I am so excited!

    Logitech® Performance Mouse MX™

    The mouse without limits

  • Mike says:

    I’ve had the MX Revoltuion for about two and a half years. A few months ago it started registering single clicks as double clicks. It was only like 1 click out of maybe fifty so I could deal with it. Then a few weeks ago it turned into one click out of every 5-6 clicks. I contacted Logitech a few hours ago and they are sending me a new Performance MX since they don’t have any Revolutions left in stock.

    Just a word about the warranty exchange process. I didn’t have any proof of purchase. As you stated they wanted me to send the old mouse in before they would send me the new one. I insisted this was impossible because I needed the mouse for my actual work and school work. Therefore I would have no mouse to use whilst both mice were going to be in transit. I was put on hold for a few minutes, and they decided to send me the new one first. Just insist a little and they will most likely help you out. Logitech has the best customer support. It rivals BFG Tech’s lifetime warranty before they folded over.

    • Mike, WOW thats awesome thanks for sharing this with me and all of the RememberTheConsumer.com viewers. Mike I would have to strongly agree with you that Logitech customer service is by far one of the best I have experienced. Please come back and let me know how you like the Performance MX mouse, I love mine and I am sure you will love yours too. Mike, I don’t know if you already know this or not, but you can charge the performance MX mouse while you use it, which is a huge upgrade from the old MX Revolution. Thanks for sharing your Logitech customer service experience with me, and I hope you enjoy your new Performance MX Mouse.

      • Mike says:

        When the lady told me they had no more MX Revolutions, I groaned. I instantly googled Performance MX, and to my pleasure, I saw that it was quite similar. I never really used the thumb wheel, so that’s no biggy. I was also really pleased to see that you could charge it whilst using it. No more charging dock. I often forgot to recharge the damn thing and of course it always died at the worst possible moment. The only annoyance on my end with this is that the easiest accessible USB outlet is located on my wired mac KB and it cannot supply the necessary power required to charge such a device. I do however have an extender cable that I will be running from my box which will be clipped under my desk and ready to use when I need it for charging. I will definitely let you know if I like it or not. I complained today so I should be receiving it next week.

        • Thats great, I know your gonna love this mouse, and I would love to here your review about it once you get it.

          Also did you know about the Darkfield Laser Tracking so you can use it on glass, and the receiver is like a 3rd of the size compared to the receiver for the MX Revolution.

          Anyway’s congratulation on coming up on the new mouse.

          • Mike says:

            So I received the mouse earlier today and promised to give you an update, so here it is. I am not 100% thrilled with it. All around it’s an ok mouse. I imagine I would be much more content had I not previously owned the MX Revolution.

            So here’s the good. I like the chrome finishing. It gives it a much “classier” look than the MX Revolution. The application switcher is awesome and therefore I plan to use it much more often than the thumb wheel on the MX Revolution. Another improvement is the side scroll. Having it pressure sensitive is definitely an upgrade. Honestly that’s about it. Oh and it doesn’t double click like my faulty MX Revolution was doing towards the end of its life span.

            The button below the wheel is pretty useless. Well it does serve a purpose, but I much preferred simply clicking on the wheel to toggle hyper-scroll. Also, I usually like seeing how much battery life my mouse has at all times. The battery life is only shown when you move the mouse when you haven’t used it for a certain amount of time. However since you can now charge the mouse whilst using it, I guess my point is moot.

            Everything I will say is personal because it deals with how my hand fits on the mouse. It might not apply to any other person who wishes to purchase this mouse. The back and forward keys are too high. The thumb wouldn’t have so much had they been located where the zoom button is. I also do not like it’s shape very much. The back right end of it is way too pointy and doesn’t seem to fit well in my hand. For it to feel comfortable in my hand I have to have the mouse placed at an angle (when the mouse is straight it’s at 12 o’clock, so I put it at maybe 1 o’clock).

            So I guess that’s about it. I’m kinda disappointed but I’m sure I’ll get used to it in time. Logitech sent me the Performance MX before I had sent back my Revolution MX. I’ve been debating whether to fix the Revolution (simple matter of re-bending a copper part) myself and keep the Performance if ever I’m in a bind, but I’m a man of my word and will be shipping it back to them as soon as I can get my lazy ass to a UPS store.

            • Mike, I am glad you have received the new mouse, and rest assured you will grow in to the new mouse. I was reading your response and I started to laugh, because I felt exactly the same way when I got the Performance MX, because I really did like the MX Revolution, but I have now learned to really enjoy the new Performance MX, so I hope the same thing happens for you. Thank you for the update, and I hope you eventually learn to appreciate the new mouse as I have. As always have a good one, and good luck.

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