Attention all Godaddy.com / Wild West Domains super resellers I have found a mistake in the code for the super reseller site that could be costing you potential customers from purchasing from your reseller site. I have found that when a customer browses through your super reseller web site they can easily navigate off your web site and stumble on to Domains Priced Right ( www.domainspricedright.com ) this could be a big mistake that can cost you money that you have worked hard for. I have been a super reseller with Godaddy.com / Wild West Domains for about 4 years now and I make a decent amount of money doing this but recently I discovered this mistake and contacted Wild West Domains about it and they sent me this email.
Dated Nov 30,2010
Our support staff has responded to your request, details of which are described below:
Support Staff Response
Dear Sir or Madam,
Our Advanced Technical Support team has reviewed this issue with your Super Reseller account. Links to offerings on a super reseller site will always link over to a Domains Priced Right page, as this is the test reseller page which hosts all products. Super reseller sites do not host these pages themselves, but instead link over to them through a querystring (app_hdr=1387) which will display the correct prices as your storefront, and will function as if your customers are purchasing from a site that you host. This is by design, and customers to your reseller site will still be able to purchase items from you with this string intact without you actually hosting the reseller site itself. I apologize for any confusion. If you need any further assistance, please let us know.
Advanced Technical Support
I am not satisfied with this, because I have put in countless hours of building, maintaining and marketing my reseller website I feel that this is a huge issue and should be corrected as soon as possible. I do not want my hard earned traffic / potential customers to be directed to a web site that I will not be making any commissions for my hard work. I feel that if enough super resellers can contact Wild West Domains about this issue maybe we can get this fixed and have the links either removed or forwarded to our reseller web site as a sample web site for potential reseller partners.
Here is a video that will show you exactly what I am talking about.
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