I have the so called high speed internet from charter and pay $39.99 every month for 16Mbps, but here’s the problem it goes down constantly and is extremely choppy. I like to get work and or home work done at night usually between 12 am and 6 am, but for the second night in a row the internet is not working at all. Thank god I live in Riverside, California and I have access to the ATT Metro Free service from AT&T this is the service I am using to right this post on August 31st 2010 at 2 am. How sad is it that I have to use the AT&T free wireless service when I am paying $39.99 per month for the so called Charter high speed internet. I am seriously considering switching my service to ATT DSL, because this is ridiculous how often the service goes down with Charter, and the worse thing about it is Charter should give an automatic credit for the time down, but they don’t they make you call in and request it. I feel that they should also offer a courtesy notice letting their subscriber know if there is going to be scheduled maintenance or planed service outages. I am going to school right now and it is imperative that I have online access when I need it, so if anyone out there is experiencing the same issue with Charter’s inconsistent internet connection please post a comment below, also I would love to hear from you if you are subscribed to AT&T Internet DSL service please share your experience I really want to switch, but would like some feedback.
Charter VS AT&T Internet who do you think is better?
Thank you for reading and letting me vent.
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